What is your refund or returns policy?

At Fusion we are sure you will be delighted with your purchases from us, occasionally though, we understand that you may wish to return items. Outlined below is our returns policy.

We accept the return of items only if they are unopened (except in cases where the item has to be tried for fit) and in their original condition with the original tags attached, along with a copy of the invoice or packing slip. If you return goods as detailed, within 21 days from the date of purchase, we will issue a full refund for the price you paid for the item (excluding postage costs). A credit will be issued upon receipt to the original credit card for the item(s) amount - please allow up to two billing cycles for your statement to reflect the credit.

When returning items please also list the reason for return.

Shipping packages must be returned pre-paid. We recommend that you return items insured. We cannot be responsible for items that do not arrive at our premises. 

Please send all ‘on-line’ purchase returns to:

FUSION SPORTS UK LIMITED
ATTN: WARRANTY DEPT
4 BASSETT COURT
NEWPORT PAGNELL
MILTON KEYNES
MK16 0JN
UNITED KINGDOM

FUSION SPORTS US
ATTN: WARRANTY DEPT
AVC ENDURANCE LLC
6226 ROSEcommon drive
norcross, GA
30092
USA

If you have any questions regarding your online return, email THE uK at  info@multisportdistribution.co.uk 
or call us on +44 (0) 1908 611 077 Monday - Friday between 9 am and 5:30 pm OR EMAIL THE US at  chance@fusionsportus.com 

Defective Items

You can return items if they are defective and are under the terms of our warranty conditions. We will only accept returns of items that have been opened or used if they are defective. (See warranty section for information on how to return defective items).


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